These are just some of the reviews from our satisfied customers. You can also visit our Google+ page to see more reviews of our store. If you would like to leave CRM Jewelers a review, please click on the button below and complete the short form with your information. IMPORTANT: Your email address will not be published. It is only for our records.
Overall rating: ★★★★★ based on 34 reviews
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These people are the best
★★★★★
“After searching for weeks for a SS Yaghtmaster II I ran across the CRM website. I was very skeptical about riding a watch over the Internet with all the scams that go on today. I rearched the company many different ways and if allay decided to give them a call. Eric, the VP of Sales, is a man that does not mess around. He found me the watch I wanted at the best price I could possibly get. I wired the money to them, 24 hours later... the watch is appraised, insurered and on my wrist. We are already Pricing my next luxury timepiece. A special thanks to him and the CRM staff. I will be a customer for life!!!!”
- Carter Oswalt
Great service and quality
★★★★★
“Great service and quality, highly recommend”
- Darren deberry
★★★★★
“Received my Stingray Skull Bracelet and its a stunning quality product. But more so what impressed me the most was the amazing customer service and follow-up with my order. I would highly recommend CRM Jewelers for there great product selection at unbeatable prices and fantastic service. Thank You Jenny”
- Francisco Nieves
Amazing Place and good Attention
★★★★★
“100% recommended. I really appreciate all the personal work in the office. My Rolex GMT-II looked like new, the more important thing is that all pictures on the web site were completely accurate. Thank Carlos for taking the ride with me to the bank :)))”
- Javier Somoza
Thanks CRM!
★★★★★
“First time to CRM. Met the crew and I liked their attitude immediately. They were straight up people and offered me a fair price on my trade in towards an awesome Hublot Big Bang King. They earned my business and are now my first choice for my next watch !!”
- David
★★★★★
“Thanks a lot. Great customer service shipping was quick great quality bracelet!”
- Christina
outstanding service, great staff
★★★★★
“The staff is second to none... Took their time going through various selection of watches that he thought would best fit my taste and budget. Highly recommend Carlos. Overall great experience.”
- Adrian Parra
★★★★★
“They are the best in town! the best staff and Best prices! 5 star treatment. Unbeatable!!”
- Gustavo
Unbeatable Service and Prices!!
★★★★★
“Definitely, CRM has the best prices on the market! Just bought some awesome Everest bands and will buy my next watch from you soon. Superb service, thanks Carlos!”
- Hector G
Hublot Big Bang
★★★★★
“It was a pleasure to meet the team at CRM Jewelers. Amazing staff and i was treated like family. This is definite the place to go to for any jewelry need, they have an amazing inventory from Rolex, Hublot to Richard Mille. Once again thank you Carlos i will definitely be back.”
- Carlos Mendez
First Hublot Purchase
★★★★★
“It was a pleasure to meet Carlos and his team. Great customer service, no fluff or games. They are very straight forward and give you the best possible price in the market. I will definitely make additional purchases in the near future.... Hopefully I see an AP that give me an itch.... I will definitely have my friends visit CRM.”
- Andre
It's all about the service
★★★★★
“I bought my third watch from Carlos at CRM last week and I couldn't be happier. You can not beat their prices and his customer service is second to none. It is pleasant doing fair, honest business with Carlos. He makes me feel like we have been friends for years! I will be back later this month with 2 friends, that says plenty.”
- Sal
Best of Best
★★★★★
“Muchas Gracias CRM Jewelers por ayudarme con la reparación de mi Vintage Rolex. Super agradecido y contento. Los recomiendo 100%. Bendiciones y mucha suerte.”
- Ivan Barcelo
Second purchase!
★★★★★
“This is my second purchase from crm jewelers, upfront honest and best prices around. Thank you for the great work on both of my watches! I worked with Charlie and I will buy my third watch and more from Crm! Thank you.”
- Amit Nisan
Amazing!
★★★★★
“I have been a watch enthusiast for years and I have found the ultimate source. Their knowledge and customer service is second to none. Great watches at a great price! Thanks to all at CRM Jewelers for such an amazing experience. I have found a new home!”
- Louis L
First Purchase
★★★★★
“We flew down to Miami from NC to visit CRM Jewelers for one day. Upon arrival Carlos and his son were exceptionally inviting and helpful. They allowed me to try on what I wished and I was able to purchase my first nice time piece from a very knowledgeable, and professional person and atmosphere. A+++++!”
- Ryan Brown
★★★★★
“100 % satisfatório eu estou muito feliz por ter feito parte dessa equipe CRM jewelers ,indiscutivelmente o melhor preço do mercado em relógios de luxo,super feliz por comprar um daytona 2 tones, paul newman. Beautiful timepieces with amazing prices, is it a pleasure doing business with you my friend Carlos, thank you very much...”
- Victor Freitas
Great Service & Great Prices
★★★★★
“Great experience overall. I did a trade in and a new purchase, the process was smooth and quick and the prices are the best in town. Will be returning for sure!”
- Matthew Garel
Excelente servicio
★★★★★
“Excelente servicio el de todo el equipo de CRM, muy buenos precios! Sin duda volvería...”
- Fabio Perez
★★★★★
“Já fiz negócio com Carlos duas vezes, na primeira vez o comprei um Submariner Green 2012, fui muito bem recebido em sua loja, me tratou como um amigo e me mostrou diversas opções.. Já retornei em sua loja várias vezes para conversar e sempre foi uma alegria em me receber, tanto Carlos quanto seu filho Charlie.. Por último, semana passada retornei a Miami e fui comprar outro relógio, dessa vez comprei um Submariner Misto com o fundo azul 2013, preço campeão e ele abriu a loja 8 da noite só pra me vender o relógio.. Hoje tenho Carlos como um bom amigo, um cara gente boa e de boa índole.. Em breve faremos mais negócios.”
- Victor Brito
★★★★★
“Great experience dealing with charlie and carlos, I bought my watch last week and I'm prepared to get another one. 100% recommended”
- Lucas Rincon
Excellent experience buying
★★★★★
“Great experience dealing with these guys they make you feel like home when you walk into their store.The purchases are smooth and easy and they always try to please you the best way possible. I hope you guys keep having success. God bless you today tomorrow and every day. Experience, knowledge in just one place CRM JEWELERS!!”
- Ariel Toch
Excellent experience
★★★★★
“Califico este review como una experiencia de compra excelente por la siguiente razón. Empecé a seguir via IG a CRM Jewelers, mi intención no fue nunca realizar una compra, al menos no por este medio, sin embargo empecé a comunicarme con Carlos y su hijo Charlie, diariamente me enviaban información y fotografías de los modelos que me gustaban. Cuando decidí hacer una compra, me vi imposibilitado de viajar a Miami puesto que mi esposa dió a luz, (nosotros vivimos en Ecuador), sin embargo Carlos ofreció reservar el reloj con un down payment. Procedimos de esa manera y mi idea era viajar a Miami en Marzo próximo. Para mi buena suerte un buen amigo viajó a Miami la semana pasada y enseguida Carlos lo contactó para entregar la compra que hice. Carlos fue muy preocupado y amable, fue personalmente a entregar los relojes en el hotel, estuvo pendiente todo el tiempo comunicándose conmigo via telefónica. Es una persona honesta, profesional y yo altamente recomiendo comprar en su boutique. Al fin, terminé comprando dos rolex date just. Excelente compra, buen precio, excelente experiencia y buenos amigos. Gracias!”
- Renato Recalde
★★★★★
“CRM Jewelers has the best quality, customer service and prices in town. They found the "perfect" watch for me; a two toned rose gold Rolex, date just with diamond inserts. It's absolutely gorgeous! Carlos is very attentive and detail oriented. I am extremely happy with my new watch and will definitely return to them for future purchases.”
- Xenia Martinez
Thank you!!!
★★★★★
“I can't begin to express how happy I am with my new Rolex! It's my first lux timepiece, which I've dreamt of having for many years. Thanks to CRM Jewelers made it happen for me. Carlos and Charlie are incredible at what they do. In this business you find lots of sharks who just want to take your money. Not the case here in fact far from it. Carlos was extremely accommodating and worked with my budget ever step of the way. This definitely won't be my last watch purchase at CRM Jewelers! Thank you thank you thank you!!!!!”
- Rosa R.
great service all around
★★★★★
“Carlos and Charlie where able to get my dream watch a Rolex Skydweller at the best price in town!!! No questions asked it was a no haggle no pressure transaction great price from the get go. Thank you both CRM is the go to place for any high end watch purchase.”
- Rafael R
Great Place
★★★★★
“I have been in contact with CRM jewelers for months in search of my watch. Carlos located the piece and gave me a great deal. Very personalized service from A-Z. I highly recommend them and will be purchasing again in the future.”
- Dr. Davin
★★★★★
“Sent in my Hermes buckle to be rose gold plated and it came out beyond great job.”
- Joey
Grateful Customer
★★★★★
“I got two watches, yacht master 2 and hublot big bang, cant be more happy!!!. Crm jewelers offers a Great buying experience with unbeatable prices! Yes, I have found my new watch guy, looking forward to doing business in the future. HIGHLY RECOMMENDED! Thanks guys.”
- John Tsyupa
★★★★★
“I went down to see Carlos from CRM Jewelers and purchased a beautiful Yachtmaster two stainless steel. He was very helpful and very professional. Thanks bro, I appreciate it. Hope to see you again.”
- Augusto
Great experience
★★★★★
“I have to say buying my new Datejust II was the nicest experience I have had buying a watch. I highly recommend CRM Jewelers for your next purchase. 🙂”
- Pierre
My Experience Selling my Datejust II Rolex
★★★★★
“I decided several months ago to exercise the idea of selling my very first Rolex watch (2010; Date Just II 41mm, White gold bezel, silver dial with stainless steel band, and sapphire numbers). I talked with several jewelry stores in several different states trying to find a decent offer, but all of the offers I received were insanely low. I wasn't asking for an "unrealistic price"; just a fair and reasonable price. I first came across CRM Jewelers on instagram. This particular company was not referred to me, I simply just enjoyed checking out his new timepieces every now and again. I noticed that he claimed to buy/sell high-end watches, but I thought "There is no way I'd ever be able to send/sell/trust my watch with a jewelery store I found on Instagram. No way would I send my watch to a guy I've never met with a business I didn't know, 600 miles away." I thought it was just a scam. After continuing to follow CRM Jewelers on instagram, I became intrigued to call the store. I spoke with Carlos for about 20-30 minutes about my watch and its potential in the current market. Instantly, I was blown away with his knowledge and taking the time to explain his business and answering all my questions thoroughly and accurately. Honestly, the purpose of my call was to see what he was willing to offer me for my watch. I offered him the same price I had offered all previous jewelers prior to him. Carlos's return offer was 500 dollars higher than what I was asking! He was very honest and upfront about what he could get out of it and wanted to give me a fair price. Over the next month I did a lot of research on CRM Jewelers everything seemed legit with BBB and other sources checked out as well. I contacted Carlos and told him I accepted his offer. I understood he needed to verify my watch was authentic; he could tell I was uneasy about sending the package. He told me to keep the box, papers, and tags that came with watch for authentication. Carlos did me another favor by sending his own courier service to pick the watch up at my house in WV to transport in a steal box to be delivered to Miami. The box was sent Tuesday evening, he received it Wednesday at 10 am and transferred the agreed upon price within 10 minutes of receiving the watch. I sent papers that same day. Working through this business deal with Carlos & CRM Jewelers was a great experience, which in turn, made me want to get my story out to people that possibly doubt him. I was the most skeptical person, and I had to do my homework and research because no one who pays several thousand dollars for a watch is just going to send it to someone they don’t know. If you are serious about selling or buying a watch, CRM is where to go. I am actually going to continue my business with Carlos and will be sending him my grandfather's Rolex for a polish/full service and my mother's presidential. I gave such a detailed description of my experience because I knew that my thoughts and concerns were things everyone could relate to when trying to do a deal through any social media network. In conclusion, I highly suggest you give Carlos a call if you are looking to buy or sell a high end watch. He will not pressure you or hustle you, and if you’re serious about negotiating a deal he will eliminate all doubts you may have about his operation. THANK YOU FOR ALL YOUR HELP AND ASSISTANCE, CARLOS. I COULDN'T BE MORE PLEASED WITH OUR BUSINESS TRANSACTION. YOUR BUSINESS PHILOSOPHY AND SERVICE HAS MADE ME WANT TO CONTINUE TO DO BUSINESS WITH YOU FOR FUTURE TRANSACTIONS. THANKS, TAKE CARE.”
- Derek DeProspero
Thank you for your great service and price!
★★★★★
“I did a lot of looking around and price searching before buying my Rolex Datejust. I was referred to Carlos from CRM Jewelers by one of my closest friends. Carlos was very helpful and wasn't pushy at all. He educated me quite a bit and the price he gave me as around $700 better than the best offer I got from other stores. I love my watch and so does my husband. Thank you Carlos for all your help.”
- Ani Menendez-Pouza
I love my Rolex GMT
★★★★★
“I love my rolex GMT, which I got in Carlos' store in Miami. It was an excellent purchase at an excellent price. I am very happy with my watch. 5 Stars!”
- Israel Fernandez