Here are the Google reviews of our customers from around the world. If you would like to leave CRM Jewelers a review, please go to our page on Google to so so. Thank you for your business!
Josh
02:58 21 May 22
wheels
06:23 17 May 22
A top notch Jewelery manufacturer who makes most items by hand. Old world craftsmanship with a broad appreciation for their customers tastes. One of the best!
Tracy Silk
14:51 16 May 22
Sandra was an absolute joy. We spoke over the phone prior to coming in and she had our Watch ready for us to try on as soon as we walked in the door. Everything was absolutely seamless. I would definitely recommend CRM Jewelers to everyone and I will definitely use them again and ask for Sandra.
Rasheed Grant
22:31 29 Apr 22
Great company, quality products and fast shipping! 11/10 would recommend!!
Mariano Madrigal
01:21 28 Apr 22
Excellent service, I traveled from Costa Rica to do business with them and it was a success, very professional, recommended...
Wissam Fawaz
21:51 22 Apr 22
I purchased a rolex, its was such an easy and quick process. The watch literally came in the next day. I am super happy i chose these guys would definitely recommend
ROSIE BEEFNSTUFF
21:31 21 Apr 22
Ruby Garcia Perez
13:39 21 Apr 22
Admiro el trabajo de CRM como familia, Will me atendió y siempre estuvo pendiente de mis requerimientos ya que compre desde el exterior!, la comunicación fue excelente, 100% recomendados, super responsables.
jonathan knight
14:14 15 Apr 22
CRM Jewelers is a family owned business and it shows. I walked in had some questions about my watch and Carlos.M made me feel at home. I appreciate your help, knowledge and expertise.Thank you again for all your help!
Daniel Babeti
07:19 15 Apr 22
I am hoping in the near future when I have my finances in order to be able to go in the store and meet this great family. In the end it is a business but this family is from heaven. They are blessed people and family first business second. If people report a bad review because they could not get back to you don’t do it. The CRM family is super busy and understand they will get back to you. They should always get 5 star ⭐️ reviews. These people are what all of us in society should be so don’t write a bad review until you give them a fair chance. Hope to buy my first rolex one day from CRM. I love you all and god bless the entire CRM family.
Geo O
13:15 11 Apr 22
I just bought my second time piece from Sandra/Carlos from CRM Jewelers, but this time around I visited their store in person, as soon as you walk into their store you feel welcomed, like you're part of the family. I will be a lifelong client of theirs. Also Carlos and Charlie know how to party lol , love the CRM family.
Yusef
11:49 10 Apr 22
Jordan Benjamin
18:13 09 Apr 22
I had an exceptional experience purchasing a Rolex from Sandra at CRM, who went above and beyond to find a pair of brand new 2022 Submariners for my friend and I while we were in Miami. She managed to locate two never-worn watches in less than 12 hours, which is no small feat and speaks volume about her knowledge and connections in this space. CRM is a family business, and we were treated like family from the first moment we walked in the door. The team stayed after closing hours to make sure we were taken care of and the entire experience was flawless. I highly recommend CRM and will purchase all of my watches from them in the future.To Sandra and the CRM team, thank you again for everything. The watches are beautiful and you can consider me a lifelong customer!
Demetri K
02:51 07 Apr 22
Charlie is amazing these guys are world class they make you feel at home I went in to look at a watch and fell in love with my dream watch. Just by walking into this place you learn a lot about watches from the wealth of knowledge from Charlie and his Dad. No jewelry store anywhere in the country can compete with them in knowledge and service great watches very clean and unique finds I will be doing business with them
David Kreshek
01:34 07 Apr 22
Great sales Thanks Raysa. Made everything easy. 😎🥰
andres cardenas
07:37 06 Apr 22
Just here for the support! Talked with them through e-mail. Even though we did not come to a closing deal i got my answers replied to quick and the person was really helpful.Best regards,A
J
00:33 03 Apr 22
These guys are the greatest. Stay Blessed God is the Greatest. One luv ✌🏽
Caetano
22:00 01 Apr 22
Carlos was a real gentleman with me, I’m a huge fan of the Channel, I’m from Brazil and was on vacation with my wife and stop by to meet the store, and I wasn’t expect to be so Well treated! I even took the Classic picture! 😊I’ll be in Miami in May and look forward to go to store again! Thanks for everything!
Albert 1
21:02 01 Apr 22
The best in Miami hands down. I don't trust anyone else other than Carlos. Very honest and helpful. Customer service is impeccable and unmatched. CRM Jewelers is the only place I would recommend and feel sale shopping with.
David Osborne
15:20 31 Mar 22
Thank You CRM Jewelers! You guys give an incredible opportunity for people to get the watch they desire, with honest, professional, and incredible quality.A big thanks to Raysa for walking me through the process, being patient, always responding, keeping a constant communication with me, and ultimately getting me the watch I wanted. Thank you Raysa!If you’re thinking about buying a watch from CRM, you’re in good hands they will treat you as if you spent $1,000,000.P.S. if your dream is to buy a watch.. with hard work, and a positive mindset you can achieve anything, just believe!Sky dweller because the Sky is the limit!
Luis Javier
17:02 26 Mar 22
Sandra took care of me. She showed me a ton of options and was great through out the process.
Onur Can
21:24 25 Mar 22
Customer service really sucks!Has no intention of any help, which is far from its YouTube show where they claimed to be friendly and helpful.. complete fake personas! (Check your Instagram)
Khabib eagle
11:33 22 Mar 22
Hello all the way from Australia I love watching you guys on utube everyday I'm planning to fly to Miami just to buy my first watch I refuse to buy it from anywhere else. #CRM4LIFE
Arnold Fidelino
22:17 21 Mar 22
My wife and I paid a visit to CRM Jewellers on our vacation in Miami and never felt more welcomed. What you see on YouTube is exactly what you get, gracious and friendly hospitality from the moment you walk through the door…not to mention an unbelievable collection of watches. My next watch will be purchased at CRM jewellers. Congrats on all the success guys! Looking forward to seeing you all again.
Daniel Gaston
17:21 10 Mar 22
these guys took great care of me and my lady, fairly priced AP and the best costumer service, they deserve to be an authorized dealer.
Latzi Mendez
09:00 07 Mar 22
Great honest customer service… Thanks Carlos
Chin Pathak
20:19 06 Mar 22
A++ customer service & experience. Carlos & the team offer a welcoming & inviting experience whether you are buying or selling a timepiece. Came from Detroit to do business with them & they made it a worthwhile experience!
Joshua Wegener
23:25 04 Mar 22
The CRM team and Charlie were absolutely awesome to deal with. I got a great watch at a great price and the overall experience was an absolute blast. I would highly recommend to anyone looking for a nice watch l. 10/10 service! Thanks guys!
Niko Rodriguez
22:04 04 Mar 22
Great service, great hospitality, and extremely friendly family like environment. Love these guys
Amir Zakhireh
21:59 04 Mar 22
These guys really treat you like family the moment we walked in the door. Prices are great and everyone is extremely knowledgeable on all watches and jewelry. Great store, great inventory, great family. I’m a lifetime customer now! Thank you guys for the service and the Cuban coffee.
Diego Bonilla
02:58 04 Mar 22
My experience today at CRM Jewelers was absolutely horrible. I am very familiar and used to the being around Jewelers and within the watch industry, but I have never been treated like I was treated before. I went into the store inquiring about a watch (Yellow Oyster Perpetual) and there was no legitimate effort from the staff at all. I tried having a conversation with Carlos, but he was just not having it-- as if I was not an important client and was being looked down upon for the fact that I was inquiring about a Rolex and not an AP or Patek. After a few minutes, someone helped me and I mentioned I was looking for a Yellow Oyster Perpetual. He then proceeded to show me a Datejust-- convinced it was an Oyster Perpetual. After being told they did have one, and after being shown a few Datejusts (while he insisted that it was an OP)-- they proceeded to tell me they did not have any and could find me one right away. He then offered to try to find me one and asked Carlos. Again, with no real interest, Carlos did start helping me out and was trying to see if he could find anything. In the middle of the conversation, he legitimately just walked out of the store without saying anything-- in the meantime, I was left clueless with what was going on in the middle of the store. After a few minutes, I came to the conclusion that the interaction was most likely the worse customer experience, and by far the worse experience trying to buy a watch, I have EVER had. As I was walking out of the store, Carlos and I crossed paths-- he was calmly walking back, laughing with another one of the workers there. Not sure where they went, but I am sure it was nothing that could make up for the fact he ghosted a customer mid-conversation. He did not even flinch or even asked to see why I was leaving or mention the fact that he literally walked out on me from his own store in the middle of having a conversation with him. These guys are horrible-- definitely not what you see on YouTube. If you are looking for a watch and a good experience, this is NOT the place. I would recommend ANY other watch dealer before this one. The disrespect I felt and the feeling of not being "important enough for them" was not even close to what you may get from walking into a new AD with no history-- it was by far worse. Total joke. If you are looking for any watch-- especially an AP or Patek-- I would recommend going to Timepiece Trading or any other well known dealer-- those guys are the real deal. These guys (CRM Jewelers) arent, don't waste your time.
Ryan R
22:26 23 Feb 22
My experience at CRM was fantastic! They make you feel like family. I have followed them for awhile on YouTube and I had to meet them for myself. I’m so glad I did. Very personable and knowledgeable and everyone had a great energy. Great family and trustworthy people! I will definitely be a return customer 👍🏼
Chris King
14:30 19 Feb 22
Charles Dominguez
01:31 19 Feb 22
Michael Castellano
01:42 18 Feb 22
I’m a huge fan of the CRM you tube channel. I also am a watch collector. My wife and I were going to palm Beach, FL for holiday. I told her I wanted to take a day to visit the CRM family.We made the trip. We met the whole family. Dan, Sandra, Betty, Big Willie, Charlie and the one and only Carlos. Man, was I happy to see that they opened their store to my wife and I like family opens their home to each other.We had coffee and talked for 2 hours. They are the nicest people!!My wife saw a Cuban link bracelet in rose gold she loved. Sandra helped measure for the order and get an idea of the size she wanted. I wanted it to be a surprise and told her we would think about it. Sandra played along.Once we returned home, I contacted Sandra. She was very attentive and to say that she was helpful was an understatement. She made the process very easy. She told me it would take four weeks more or less for the order to be done. She was right… Within four weeks she contacted me telling me the bracelet was finished. The buying process was easy and hassle free. I couldn’t have been happier. She sent me a tracking number and I received the bracelet the next day. My wife absolutely loved it!!! ❤️❤️Thank you Sandra for helping me surprise my wife with this beautiful bracelet. I will definitely be back to visit the CRM team and I will be purchasing my next luxury Time Piece only from CRM!!If you’re looking for a luxury Time Piece, gold chain or bracelet and many other items, I would strongly suggest you reach out to CRM Jewelers .Michael and Jenny Castellano
Nike Text
14:53 17 Feb 22
Perfect experience. William helped me secure my first watch and I am excited to work with them on future pieces.
Elio Arbolaez
21:22 14 Feb 22
Everyone at Crm was very helpful. Family owned and operated, would definitely recommend them to anyone in search of a new watch or jewelry!
Robert Larios
20:45 11 Feb 22
Just received my 18k 9mm Cuban Link. This was my first time making a huge purchase and was skeptical about wiring money and trusting the person on the Phone. Raysa cleared all those problems, she was amazing. Raysa went as far as letting me talk to her husband that made me feel like part of the Family. She constantly checked on the progress on my cuban and communicating with me on the progress, by far the most comfortable and and best choice choosing CRM to make my chain.
marc greenberg
12:01 11 Feb 22
Sandra, Carlos and family were a 10 out of 10 every step of the way! Their kindness and professionalism is unmatched. Thank you thank you thank you!
Augusto Lora
19:21 10 Feb 22
Great experience and everyone is super nice 🔥
Nathram Singh
19:19 10 Feb 22
I wish I could leave 10 stars best service best quality in the game, came in today with my friends and looked at some watches and jewelry, I had a lot of questions they were very patient and kind felt like I was part of the family.
David Chan
02:18 09 Feb 22
Visiting CRM Jewelers was the highlight of our trip.What you see on youtube is what you get - Honest, Humble and Hard working people.It was a real pleasure to meet Carlos and his beautiful family.Also Charlie was a great host and spent almost 2 hours talking watches with us.We will definitely visit CRM Jewelers again the next time we're in Miami.Spoiler for upcoming Episode: Charlie may have a GF LOLDavid & Betty
Betty
01:07 09 Feb 22
Visiting CRM Jewelers to meet Charlie and the fam was one of the highlights of our trip to Miami from NYC. Truly genuine, kind, and down to earth vibes. There’s no doubt we’ll be back!!Wishing you all the best and hopefully speedy recovery of the gram!
PostGameTalk
09:15 07 Feb 22
Haven’t shopped here but doing my part to help out anyway I can with your Instagram page being shutdown. Hope to be able to purchase a watch from you guys one day 🙏 God Bless
Anthony Barrouyer
23:50 05 Feb 22
Magnifique ❤️
Hazel Gil
23:48 04 Feb 22
Jenny was amazing and very pleasant to work with. I reached out to CRM Jewelers on Wednesday night, right away Jenny made sure to provide me with the utmost detail about the process to buy the watch I was looking for my husband. Today we received the watch and we are beyond thrilled!!!
Rohan Lal
23:47 03 Feb 22
They are selling a rolex submariner for 20k on their instagram and when i commented that you can go on Moda and buy the same watch for a few thousand cheaper and what they are doing is cheating customers that don't know any better they blocked me. Now everyone knows from where that Ferrari and Yacht came...... it's from cheating customers.
Monique Oliveira
22:52 02 Feb 22
I traveled from CT to sell my watches to CRM after watching their YouTube channel. My husband and I were very well treated and they paid us an awesome price for our watches. We went to various other stores and they paid the highest price. Carlos was very welcoming and made us feel like family. Thank you CRM! We will definitely be coming back soon.
Get ya Fundsupp
20:42 01 Feb 22
Marla Ludacka
19:27 31 Jan 22
