Here are the Google reviews of our customers from around the world. If you would like to leave CRM Jewelers a review, please go to our page on Google to so so. Thank you for your business!
Eduardo Samara
20:45 19 Jan 21
Top notch service. Betty went above and beyond on sourcing (and installing) a replacement bezel for my vintage Rolex. Felt safe and confident trusting my delicate piece to the people at CRM. Had the watch on my wrist 2 hours after. Definetly bringing my business back.
Jose Alvarez
01:44 16 Jan 21
EXPECTACULAR PROFESIONALISMO Y ATENCION AL CLIENTE.FABULOSO LUGAR EN CUANDOAL TRATO AL PUBLICO.
Efstathios Mavrokordatos
17:30 14 Jan 21
Great place, great service! Ask for William he helped me find the most beautiful watch to gift my sister for her wedding!
If Ma
22:29 13 Jan 21
Gracias a William por toda su ayuda pude encontrar el reloj de mi sueños el mismo dia que se lo mostre! 🙏🏻☺️
Bradley Townsend
06:34 09 Jan 21
I had the pleasure of dealing with Jenny at CRM, I was in the process of getting my brothers 30th birthday present when I reached out. Not only did Jenny source the watch I was after but she was an over all pleasure to deal with to the point I will now be purchasing all my watches directly from her at CRM, thanks again Jenny, it was a pleasure.
andrea connally
16:50 07 Jan 21
The best jeweler everExcellent people so friendlyI fully recommend
Erik Rodriguez
01:52 06 Jan 21
Alex Perez and his family were fantastic! Love my Cuban link. High quality and great prices. I went to other jewelers in Miami and they all claim to have the “original” Cuban link and charge $1k-2k more for the same quality chain. Additionally they need 3 months to make your chain. At CRM I got my chain in 2 weeks! Amazing experience, will definitely go back in the future!
Brian Szeto
00:32 31 Dec 20
Had the pleasure working with Alex to get my 18k cuban link chain with a custom engraving on the box clasp. He went over the whole process with me and it was produced sooner than expected. We had some minor with the logistics of getting payment processed but once that was all cleared up he had it overnight shipped via UPS and got it the very next day. Satisfied and would recommend.
Miguel Carlos Abreu Prats
21:01 30 Dec 20
El mejor de todos los tiempos Carlitos ❤️
Chrono Sky, Inc.
19:28 30 Dec 20
Charlie es un excelente vendedor y amigo lo recomiendo 100%, gracias
Jaileni Echemendia
07:54 30 Dec 20
Muchas gracias a willian en especial ,una atencion excelente,disponible a cualquier hora para contestar cualquier duda que tuviera acerca de mi compra,mucha profesionalidad en relizar su trabajo,la verdad que los mejores precios,buena calidad,estoy extremadamente feliz y satisfecha con mi compra muchas gracias🥰
Ariadna Cv
20:28 28 Dec 20
Thank you so much CRM for making my first Rolex buying experience a memorable one. I’m definitely coming back !!!
ACHETOWA OMOELEGUA
20:14 28 Dec 20
Muy agradecido x la atención brindada por el vendedor William Arritola se os recomiendo excelente servicio y atención por parte del equipo de trabajo CRM 💯💯💯
Osmany Garcia
20:06 28 Dec 20
Lester Delgado
16:19 28 Dec 20
The best place to buy a watch , the service is amazing Carlos will make you feel comfortable and confident with your purchase their prices are unbeatable i highly recommend that if you are looking for a watch come to this place.
Dr. Renaldo Scavella
03:09 27 Dec 20
CRM Jewelers, by far the best luxury watch dealership! Their inventory is second to none and superior to ALL others. A family atmosphere from the moment you walk through the door. Each individual is knowledgeable, accommodating and willing to assist at your beckoning call. Mr. William Arritola is exceptionally attentive and advised me throughout the entire experience! His customer service was stellar! Carlos and Charlie are “Rockstars”! Moving forward, ALL of my luxury watches and jewelry will be sourced exclusively by CRM! They’re SIMPLY THE BEST!
Sandra Marcelin
17:26 26 Dec 20
Got a great price on a preowned bi-metal, rose gold Datejust in great condition. Extremely happy with my purchase.
Yesenia Lorente
18:40 25 Dec 20
CRM Jewelers was the perfect place to purchase my time piece. Specifically, William was attentive, precise, and very accommodating. Will definitely recommend as a store, and will absolutely be returning for further business.
angeleek nunez
02:34 25 Dec 20
I highly recommend william thank you so much foryour time and dedication. 100% authentic and quality pieces.
Oludiad Brown
02:52 24 Dec 20
Not as expected and most watches there are pre-owned(Additional review)... I simply said it wasn't what "i" expected and it's true beacause most, if not all; the watches they had were pre-owned. The owner's response was that "i was not there..." great! Your arrogance proved what others said in their review to be true.Go to Mayors Mayors Jewelers in South Miami or Kirk Jewelers in Brickell City Center for new and authentic timepieces with warranty. They are both professional luxury watch dealers with pristine customer service and a good track record.As is evident, going to CRM is risking being disrespected for your opinion.
jeyson jaime
23:50 23 Dec 20
I have to say this is the best luxury Watch shopping experience I have ever had. I went in looking for Rolex for the wife, as a Christmas gift. Charlie took care of absolutely everything from helping me find the right watch, to going above and beyond with helping me wrap it. I was super impressed with the family environment, no pushy sales man trying to move watches. Thank you to Crm, if you go ask for Charlie you won’t be disappointed.
Ale S
23:17 23 Dec 20
Extremely Happy to have chosen to do business with such a great family oriented business outstanding walk thru shopping experience with Charlie will be recommending them to all family and friends!!
iggy realtor
00:18 23 Dec 20
Excellent service and pricing. Its kind of unnerving sending thousands of dollars to an out of state company for a product you can't even touch. I was super happy when I got the chain I ordered that not only looked great but checked out perfect for the metal content. These folks are the real deal. 5 stars
Richard Fitch
21:08 22 Dec 20
Carlos helped me out, great watch, love it!
Michael Yee
22:36 09 Dec 20
Amazing customer service - Charlie and Carlos can help you on anything - must see in Miami.
Joe Sowden
04:47 08 Dec 20
Great people to deal with. Bought a beautiful Miami Cuban link chain and the process was super easy. All my questions were answered I felt very at ease buying even though it was done via phone and internet. Plus the price was the best around and I did compare. Would recommend.
Ivan Hagen
17:09 05 Dec 20
Charlie is the Man. He helped me fix my favorite watch. I can say that he is a true gentleman. Thanks and I'll be back...
nicolas villaveces
23:50 21 Nov 20
William Fernández siempre te prestará el mejor servicio. Muy recomendado, siempre pregunten por el.
Mara A
15:41 18 Nov 20
Exelente atención, muy confiable y siempre atentos en todo el proceso. Muy recomendables !!!
Carlos Dorantes
21:13 17 Nov 20
Excelente atención los mejores fin ...
Betzy Cambero
15:03 03 Nov 20
CRM Jewelers are extremely professional, trustworthy and the best part they welcome you like family. Couldn’t have a better experience buying my dream watch. Thank you Jenny and Betty for making this purchase go so smooth and quick! #TeamCartier
Dominick Delfino
18:29 22 Oct 20
Found a fantastic new AP Chrono from CRM, Jenni was extremely helpful all the way through the transaction sized it and shipped to my home. Quick and easy transaction honest people and great selection. Thank you CRM!
Ashley Rodriguez
21:24 16 Oct 20
greatest service very family oriented. was able to answer all of our question and made us feel like family and very welcomed! really was a pleasure doing business 10/10 recommend if anyone is looking to buy a watch
TheDJC524
22:19 25 Sep 20
Charlie was very helpful and knowledgeable about the pieces in there. Nice atmosphere.
Jonathan Isopo
16:14 25 Sep 20
I had the pleasure of working with Charlie from CRM. The service was excellent, his follow up was even better.He sent me a photo of the watch, I approved but he went a step further and sent it out to be polished. It’s the little things that count!Great group! Would def buy from them again.
Karla Brunix
00:28 11 Sep 20
Jannette Escartin
22:46 01 Sep 20
Best jeweler spot in Miami ! Charlie was very attentive, patient and professional. I left with the watch i wanted at a really good price. Highly recommend the store and Charlie to anyone and everyone.
Robert Enright
21:34 01 Sep 20
Recently purchased a Rolex I had seen advertised on CRM’s Instagram page and my inquiry was immediately responded too (as has been the case with my Instagram messages in the past). I was very impressed by the early-on communication by Jenny - very quick and thorough responses were provided throughout the entire process.When the watch showed up at my doorstep, it was in the exact (unworn) condition described both over the phone and in pictures sent to me.Most importantly, the price was fair and it was a comfortable environment for me throughout the entire transaction - never felt like I was receiving misleading information or pressure to move faster than I wanted.Overall - True professionals that really care about their customers and family brand. I would encourage all watch shoppers to take their offerings seriously.
Emilio Ramos
22:03 07 Aug 20
Charlie was great very friendly and knowledgeable I’m very happy definitely recommend this place
Sal Capobianco
07:35 28 Jul 20
The prices are terrible!!!!!! Dont waste your time or money!! Whoever buys a watch her is getting ripped off! Dont fall for the limited gimmick hard to get showdowns lol they are sooo many out ! There is zero incentive to shop there ! The prices there any stiff can walk in anywhere and get
Christopher McGirt
01:31 28 Jul 20
Tim Bradley
14:10 23 Jul 20
Very bad costumers service !!! STAY AWAY to this people, they are a SCAM . Carlos the Cuban men have very bad behavior and is not a professional Guy , I don’t know how they can run this business in this way . They are not expert about any watch and they charge very high price for easy job that other jewelry around do it much better and less price . BAD QUALITY , ARROGANT AND ALSO UNPROFESSIONAL. Just advice to STAY AWAY TO THIS PEOPLE .
Adam B
13:49 06 Jul 20
Evolution Events Corp
02:11 24 Jun 20
🙌🏻
Javier Colberg
20:50 23 Jun 20
CRM Jewelers are the best in the bizz! I bought a Rolex Presi from them with Javi (tocallo) and the process was as smooth as I could ever imagine. Carlos the owner came to say hi and was very knowledgeable about watches and the industry. Definitely coming back!
Twincess Show
17:43 23 Jun 20
CRM es el mejor lugar para encontrar piezas únicas en el mejor precio. La mejor atención al cliente y un servicio inigualable. Conozco CRM por mas de 5 años Y todas mis experiencias con ellos son las mejores. Tienen los mejores relojes y joyas. Si estas en Miami tienes que visitarlos!!!
Blinds 321
17:35 23 Jun 20
I have bought a couple APs from Carlos CRM best company i have ever perched a watch from would never go somewhere els and family is grate A one service.
Doreen Perez
00:04 14 Jun 20
At placed an order for a Cuba Link Chain from Jenny at CRM Jewelersin February before all of this COVIT-19 took placed and within a weekall of South Florida business were closed down.At no time during this full episode there was a time when I called or tryto speak with them that Jenny was NOT available to me . She was and is atotal POFESSIONAL, very KNOWLEDGABLE and very PLEASANT TO her clients all the time. She went the extra mile to complete my order wile allalong through the time they were closed offering me if I wanted to cancelthe order a FULL refund !! Finally I received my beautiful chain of very high quality and better than advertised !!! You cant go wrong if you need aCuban Link Chain or the Watch of your dreams to trust her and thiscompany !!! THANK YOU JENNY we will do business soon again.Ernie P
Ariel Alfonso
22:41 07 Jun 20
Excellent place, very good attention, absolutely the best in watches.💪💪💪💪
Alberto Rivera
18:07 18 May 20
It was an absolute pleasure. Great place for luxury watches. Great costumer service. Living out of state, personnel answered all questions and delivered without any issues. Would recommend 100 %.
