Here are the Google reviews of our customers from around the world. If you would like to leave CRM Jewelers a review, please go to our page on Google to so so. Thank you for your business!
RMG Javik
22:22 22 Nov 21
Centro de Viajes Ecuador
02:29 20 Nov 21
Great service and guidance on my purchase, very happy with my investment on my rolex watches, in the store you really feel al home. Thank you Sandra see you soon for sure.Tito Salazar.
Jan Kristanto
01:17 14 Nov 21
ordered a cuban chain link from crm (sandra), i am residing in Singapore and i received the links within 4 days of when the links are shipped. Sandra treated me in a fast professional manner and i would recommend crm to anyone 🙂
Santiago Aparicio
04:03 12 Nov 21
Carlos and William were amazing. They truly listen to your needs and make you feel at home. Also, Charlie and his amazing “cafecito” are very welcoming. Definitely coming back again 5/5.
Noraymis Paumier Prats
20:08 11 Nov 21
Muchas gracias Carlos por el servicio te mereces las 5 estrellas lo uno busca lo encuentra, mis mejores recomendaciones 👍👍👍👍
Sheyla Esquivel
22:15 09 Nov 21
Muchas gracias por su ayuda son lo mejor recomendados 100%
Abdul Aziz Qazi
20:20 08 Nov 21
Great experience. Charlie makes the process very easy. Highly recommended
Matt Villa
23:39 05 Nov 21
Very friendly and professional staff. In this business knowledge and trust are everything. Charlie and his team were easy to talk to and had a great selection of hard to find pieces. Cheers from California!
Neal Gulick
21:00 05 Nov 21
Jennys from sales was very exceptionally nice to talk to and was very helpful
Leo Diaz
18:43 05 Nov 21
Wow wow wow. No words to describe the level of class Jenny from CRM provided. I ordered a Cuban Link Chain just 1 week ago and I couldn't be happier. Jenny was professional throughout the whole process and helped me out pick exactly what I wanted. Answered all my questions I had and was so kind. This is the place and people where you want to do business with. Thank you again!! If I could give 10 stars I would!!
Salvatore Bommarito
20:38 01 Nov 21
I visited CRM jewelry while vacationing in Miami. What an amazing experience. I was able to meet Carlos the owner and the future owner Charlie. They made me feel at home and made me feel like I was part of the family. They were very knowledgeable and helpful. I’ve been to many ADs and grey dealers and this was by far the best experience Ive had. They literally let me try on a million dollars in watches. They never once pressured me, in fact encouraged me to take my time and think it over. I would definitely encourage anyone to stop by if you are in Miami.
Michael McHugh
00:44 30 Oct 21
What a fantastic experience provided by CRM Jewelers! If I could give them 6 stars I absolutely would. Their customer service is on point. I was in Miami for the night and looking to purchase a Cuban link so I called CRM. I spoke to Jenny, and she was super helpful quoting me on a piece and setting up my appointment for the following day. Upon arrival at the store we were offered Cuban coffee. The overall vibe was so warm and welcoming, and I could immediately tell that this is a family business. Carlos and Charlie are true masters of their craft and a wealth of knowledge. They gave me great advice on my purchase of a 7mm 14K yellow gold Cuban link chain and a 36mm Rolex Datejust. Betty was an absolute delight to deal with. She helped me every step of the way and provided an overall pleasant experience. Again, if I could give this business 6 stars I absolutely would. I have no shortage of nice things to say about the lovely people at CRM Jewelers. I am more than satisfied with my experience, and I will surely come back to visit next time I’m in town.
Justin T
20:41 28 Oct 21
Great guys. Carlos and Willie hooked me up with a beautiful AP
kareena leon
03:44 28 Oct 21
Thank you charlie for taking care of me and giving me the absolute experience i was looking for! definitely recommend 10/10
Robert Dunlap
11:25 25 Oct 21
After being a long time fan of the Youtube channel, I finally took trip down to Miami to visit the entire CRM team. Not only did I feel right at home but everyone made it their effort to treat me and my girlfriend like family. Charlie was amazing, educating me on not only watches, but the jewelry they offer as well. I was able to see all of the watches they had available with no issues, too include my grail Chocolate Everose Gold Day-Date 40. Their knowledge and transparency is impeccable.My girlfriend and I were able to spend hours our first day there, as we found ourselves there 3 days in a row. The first day we spent most of the time meeting everyone and learning. I think we did not discuss a single price until we were also out of the door. Charlie and Carlos encouraged us to take our time with our purchase, think about it, gave us the notorious "Must Do/See" list while in Miami and off we went. Betty is AMAZING and it was great to learn we are only 5 days apart from birthdays. Such a fun spirit and keeps all the guys in check lol.We came back the second day ready to purchase, confident in our investment. To see the store on a Friday was a thrilling experience, the waves of people coming in to shop and all the deals going on. It was admirable to see how every team member was taking care of everyone shopping. We spent a few hours there just watching and still engaging with the entire staff. Shout out to Willie too for being so helpful, super funny guy.Overall, the experience and service were out of this world. It was a pleasure to be able to speak with Carlos and learn how he began. It is truly family there. Thank you CRM for really making our time enjoyable and helping us with the first of many purchases.
Foody T (Luvin Life)
23:57 15 Oct 21
CRM is the best! I just completed a Patek 5990 1R purchase and it was a great client experience thanks to Carlos and Jenny. They provided a high degree of customer support and service. Jenny was highly responsive throughout the process and always available for question and follow up. Great experience from a great team at CRM. CRM = High trust…high quality people!
Paulet M
18:18 15 Oct 21
Excelente atenciones de todo el personal especialmente por Carlos ,primera visita por la tienda y definitivamente la recomiendo !!!!!!! Espero visitarlos muy pronto !!!!!!
Brittany Chalmers
23:44 08 Oct 21
Carlos and his team were so friendly and helpful i called to see if they could shorten the link on my Rolex and Carlos told me I could come in right then and there. I came in and he fit my watch perfectly to my wrist. I was in and out so quick. Highly recommend. they provide great service.
Paul Gibbia
22:43 06 Oct 21
From start to finish my experience with Jenny was excellent. I live in New York and I was terrified to do business in another state. Jenny took her time and answered every question I had and made me feel very comfortable. I sent my chain to them they purchased it and put the credit towards my new chain. She sent me a video of the unboxing and weighing of my chain as soon as they received it. I now felt even more comfortable and I felt that she was honest about everything she was telling me. My new chain came sooner than expected and it was beautiful. She sent me another video of my new chain showing the weight, width, and thermo gun reading of the carats. I highly recommend doing business with CRM jewelers and especially Jenny. Thank you again!!
Ralph Santaniello
16:39 25 Sep 21
Bought my first Rolex from Charlie at CRM. They were awesome. Charlie spent a lot of time with me walking me through the process and options. A class act all the way. I had to wire the money and needed it shipped back to my home and that process went very, very smoothly. The watch came exactly when he said it would. The whole team are a bunch of rock stars. Everyone there are friendly and accommodating. I’m sure I’ll be back. Do yourself a favor and visit CRM, you will not be disappointed.
Georgio Pizza
11:51 25 Sep 21
very very professional and knowledgeable owners and staff carlos and his son charlie are so down to earth If you’re looking for an honest place to purchase your first high end watch do not hesitate to go here
Eric Rodriguez
23:21 24 Sep 21
Don Johnson
22:28 24 Sep 21
Nice People, Beautiful Store. Amazing Watches.
daury estevez
13:30 24 Sep 21
The best watches store in Miami.. thanks you for your service guys… 🙏🏻🙏🏻🙏🏻🙏🏻
julio fermin
12:44 23 Sep 21
Excelente service
Alejandro Abreu Perez
22:13 22 Sep 21
Los mejores de Miami. Los más duro en los relojes 💪🏻
Lily Love
21:08 22 Sep 21
Gracias por todo, muy buen servicio ,los mejores de Miami
Mario Marrero
15:25 21 Sep 21
The pinnacle of excellence and quality. Don't waste your time going anywhere else.
DAGO CASILLA
20:57 18 Sep 21
Stop looking anywhere else! This is the place where you need to go! Not only is everything top quality but the customer service was just amazing! Definitely my go to spot from now on! Thank you so much william for everything you really made me feel like family! I will be coming back soon.
roberto garcia
23:40 16 Sep 21
Jacob Levinrad
20:06 16 Sep 21
Great spot, amazing service from experts
robert vento
18:00 16 Sep 21
Very good people,betty she is amazing I recommend to everyone 🙏🙏🙏
Mayte Rodriguez
17:15 16 Sep 21
Isabela Cosculluela
17:13 16 Sep 21
Hattie George
09:08 16 Sep 21
CRM Jewelers is the sweetest man ever. He was so patient and informative with us in the selection process and even custom made a band to match, when we didn't find one that we had been looking for. Great pricing and extremely professional. Thank you so much! We will be forever customers.
Roosvel Peña
05:24 16 Sep 21
Solanch Blanco
23:52 15 Sep 21
Dayana Abascal
23:46 15 Sep 21
Thank you, Ms.CRM !You guys are the best in the Industry, happier than ever with my purchase.
Gleidy Montero Ramirez
23:22 15 Sep 21
Muy buena experiencia me lleve cuando fui a Miami y entre en esta tienda para comprar unos aretes para mi hija. La atención que me brindaron fue excelente. Super recomendados!
Yulieth Linares
23:08 15 Sep 21
Definitely would recommend! Great customer service, makes sure you leave happy. I’m very pleased 10/10
4th grade help From me
23:04 15 Sep 21
Fui a esta tienda buscando un regalo para mi hijo, y me encontré con la mejor atención que un cliente puede esperar. Muy contenta con la cadena que escogimos para regalo de cumpleaños.Gracias a todos y los recomiendo 100%.
michel ley
22:57 15 Sep 21
Gracias a crmjewelers por su buen servicio al cliente muy satisfecho los mejores !!
Fabiana Perez
22:53 15 Sep 21
Ray Casillas
22:53 15 Sep 21
All my collection from my #1 option CRM Lets Gooo
The Martinez’s family
14:58 15 Sep 21
Amazing customer service
Maurizio Alberino
14:55 15 Sep 21
Eddie Hernandez
14:54 15 Sep 21
Beautiful store, great selection and a friendly customer service.I highly recommend 👍🏼
Fadlin Denoe
14:46 15 Sep 21
Roman Martinez
14:39 15 Sep 21
Thanks CRM bought a couple of watches from them they are the best at what they do .
Im Sp33d
14:22 15 Sep 21
Hoy fui a la tienda CRM, en búsqueda de mi primer reloj , algo que en años esperaba poder tener , todo fue maravilloso, desde el trato, la forma en que me ayudaron , fueron muy profesionales, algo maravilloso, Carlos la persona más maravillosa y especial en todo momento estuvo, ahí siendo uno más de su equipo, a todas las personas le aconsejo este lugar como algo muy especial al que no deben dejar de conocer. Mil gracias por su ayuda, Aniuska.
